
We are here to help
I’ve always loved technology. This passion led me to study Business Computing and become a software developer, where I watched tech evolve from complex tools into everyday essentials. Naturally, I became my family’s tech helper - whether I was guiding my mother-in-law through her smartphone or keeping all our devices in sync.
As my kids got older, I took on a part-time role helping seniors navigate technology. Many of them were less familiar with tools like Zoom, Dropbox, and those “not-so-simple” smartphones. I guided them step-by-step, whether it was joining a video call, sharing files, or just adjusting settings on their phones. Watching their confidence grow with each session was incredibly rewarding. Sharing these stories with friends and family sparked a new idea: creating a program to help even more seniors feel comfortable and confident in today’s digital world.
Hami Hansel

ABOUT
About TechKnow Solutions
Welcome to TechKnow Solutions! Our mission is to provide personalised tech support and assistance for seniors, helping them confidently navigate today’s digital world. We offer empathetic, one-on-one guidance in mastering essential technologies, from smartphones to smart home devices. With our help, seniors can embrace technology and enhance their everyday lives. Let us support you or your loved ones in thriving in the digital age!